When can you tell you are in the middle of an excellent serice experience? There are so many unknowns, especially with a new company.
Here’s the MMP Philosophy: Impress with your skills, knock em out with your presentation. Plumbing, or the actual skill involved, means little to the customer. We are expected to know how to plumb well. What about the intangible? That’s the mark you’re recieving an excellent service experience: when the people you are working with care enough to present the best in everything they do for you.